i went to gather my daughter at Heathrow on ten/12/12 only to discover her bag was weakened by british Airways team.After i needed the help desk i was sent from piller to publish sooner or later explained to to get in touch with on a public cellphone.
She took me back by means of Customs and Found my bag. But then I had to go back by Customs and have all my bags, purse, and continue bag X-rayed . I recognize that, but All of this produced me an hour or so plus a 50 percent late to satisfy the driving force which i experienced engaged following I went under-going Immigration.
As you are able to think about, the working experience to this point could well be exhausting for anyone touring, but it absolutely was Particularly tiring and striving for a lady who is 2 months pregnant.
I want to know your Airways plan concerning the Luggage check via with Bangkok Airways since My customer now issued the ticket for LHR – BKK with BA009 1550 – 0935 on 13sep15 and BKK – RGN with PG707 140pm – 230pm on 14sep15 and so I’m currently putted OSI information towards your airline about my customer keep on relationship flight and want get baggage Verify through for the opening sector.
I have contacted Trailerfinders to complain…they location the blame right at BA doorway. If I'd your e-mail I could mail you my correspondence with the agent.
I realize you've got a paid selection for seats, however, if I were in a position to vary my seats on line, Or if the individual within your Customer Services team hadn’t taken ten mins to speak to his supervisor, I would've been capable to have the seat possibilities I preferred, because they were being offered.
Even so endeavoring to discover our way back again about his thro to exterior proved taxing and ultimately we were being Allow thro the region where by employees head out. all went thro to gather our baggage.not obtaining getting explained to from the system
I also wasn’t ready to change my allocated seats. so I called your Buyer Services Variety, to view if I could adjust me seats, the male I spoke to had to go speak with his manager, when he lastly arrived back again, all he explained to me was, im sorry the seats you wished have presently been taken.
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I recognize that their is really a rate for transforming the date and the rise price of the ticket At the moment, but what I usually do not comprehend is why I get charged the rise price tag on the return ticket that I didn't adjust?
I have a flight booked with B.A. which I’ve been trying to rebook because of an exceptionally major problem I’m struggling with in my family, however you guys are earning life genuinely tough.
We've been obviously nevertheless hoping to get a favourable remedy but so far are particularly upset in BA’s service.
I hope some prevalent sense prevails and we might receive a refund for the extra airfare we compensated to BA to get our daughter fly to meet her family. BA – we’ve received great service before, but This pop over here can be just wrong.
I'm so extremely happy with the supervisor of one's Phoenix British Airways Workplace and I need to know to whom to write in an effort to effectively thank him. The supervisor’s title is Austin Farr.